{"id":97,"date":"2017-02-06T15:11:53","date_gmt":"2017-02-06T14:11:53","guid":{"rendered":"http:\/\/www.laica.com\/fr\/?page_id=97"},"modified":"2021-12-14T17:30:36","modified_gmt":"2021-12-14T16:30:36","slug":"faq-et-assistance","status":"publish","type":"page","link":"https:\/\/www.laica.com\/fr\/faq-et-assistance\/","title":{"rendered":"FAQ et assistance"},"content":{"rendered":"<div class=\"row\"  id=\"row-358058223\">\n\n\t<div id=\"col-578961069\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-439127754\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-439127754 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n  <div id=\"page-header-595012614\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            FAQ et assistance          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n              <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<h3><strong>Consumer Service:<\/strong><\/h3>\n<p><strong>For general information:<\/strong> <a href=\"mailto:info@laica.com\">info@laica.com<\/a><\/p>\n<p><strong>Information on purchased products:<\/strong> <a href=\"mailto:customerservice@laica.com\">customerservice@laica.com<\/a><\/p>\n<div class=\"social-icons follow-icons\" style=\"font-size:110%\"><span>Follow us:<\/span><a href=\"https:\/\/www.facebook.com\/laicaitalia\/\" target=\"_blank\" data-label=\"Facebook\" rel=\"noopener noreferrer nofollow\" class=\"icon primary button circle facebook tooltip\" title=\"Nous suivre sur Facebook\" aria-label=\"Nous suivre sur Facebook\"><i class=\"icon-facebook\" ><\/i><\/a><a href=\"https:\/\/www.youtube.com\/channel\/UCvxOiqhJN5NVXVWue7EotkA\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" data-label=\"YouTube\" class=\"icon primary button circle  youtube tooltip\" title=\"Nous suivre sur Youtube\" aria-label=\"Nous suivre sur Youtube\"><i class=\"icon-youtube\" ><\/i><\/a><\/div>\n\t<div id=\"gap-1560950475\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1560950475 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h1 style=\"text-align: center;\">Questions et r\u00e9ponses<\/h1>\n\t<div id=\"gap-395425765\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-395425765 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n<div><\/div>\n<div style=\"height: 20px;\"><\/div>\n<div style=\"height: 20px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-905\" style=\"color: #555555;\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_bilance-body-composition.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/div>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Personal scales<\/span><\/h2>\n\t<div id=\"gap-1874314918\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1874314918 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-272764534\">\n\n\t<div id=\"col-1357931713\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>SMART SCALES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The scale does not turn on<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> You did not stand on the scale correctly.<br \/>\n<b>Solution:<\/b> Stand on the scale with your feet parallel. Warning: it only switches on once you are standing on it correctly.<\/li>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cLo\u201d or the battery symbol<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cErr\u201d<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Weight above the maximum for the scales.<br \/>\n<b>Solution:<\/b> Remove the weight immediately from the scales to avoid damaging it and check its maximum capacity.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The LAICA Bodytouch app does not display any data<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b><br \/>\nBluetooth is not enabled in your smartphone settings.<br \/>\n<b>Solution:<\/b><br \/>\nActivate bluetooth on your smartphone.<\/li>\n<li><b>Possible cause:<\/b><br \/>\nThe smartphone switched to stand-by while you were weighing yourself.<br \/>\n<b>Solution:<\/b><br \/>\nKeep the app active on your smartphone while weighing yourself so you can check that the data was sent immediately.<\/li>\n<li><b>Possible cause:<\/b><br \/>\nYou did not create your own user in the app before weighing yourself.<br \/>\n<b>Solution:<\/b><br \/>\nCreate user in the LAICA bodytouch app.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The LAICA Bodytouch app only displays body weight and body mass index<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b><br \/>\nYou did not stand on the scale with bare feet.<br \/>\n<b>Solution:<\/b><br \/>\nStand on the scale with bare feet.<\/li>\n<li><b>Possible cause:<\/b><br \/>\nThe skin on your feet is too dry.<br \/>\n<b>Solution:<\/b><br \/>\nLightly dampen the skin of your feet.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1400622937\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1400622937 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1194033230\">\n\n\t<div id=\"col-2099576569\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>BODY COMPOSITION SCALES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The scale does not turn on<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The protective film on the batteries has not been removed.<br \/>\n<b>Solution:<\/b> Remove the protective film on the batteries.<\/li>\n<li><b>Possible cause:<\/b> You did not stand on the scale correctly.<br \/>\n<b>Solution:<\/b> Stand on the scale with your feet parallel. Warning: it only switches on once you are standing on it correctly.<\/li>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cLo\u201d or the battery symbol<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cErr\u201d<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Weight above the maximum for the scales.<br \/>\n<b>Solution:<\/b> Remove the weight immediately from the scales to avoid damaging it and check its maximum capacity.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cErr2\u201d<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b><br \/>\nYou did not stand on the scale with bare feet.<br \/>\n<b>Solution:<\/b><br \/>\nStand on the scale with bare feet.<\/li>\n<li><b>Possible cause:<\/b><br \/>\nThe skin on your feet is too dry.<br \/>\n<b>Solution:<\/b><br \/>\nLightly dampen the skin of your feet.<\/li>\n<li><b>Possible cause:<\/b><br \/>\nThe personal data entered does not fall within the range calculated by the device\u2019s software.<br \/>\n<b>Solution:<\/b><br \/>\nOnly use the scales for measuring body weight.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-972981789\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-972981789 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1914095852\">\n\n\t<div id=\"col-895889553\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>ELECTRONIC SCALES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The scale does not turn on<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> You did not stand on the scale correctly.<br \/>\n<b>Solution:<\/b> Stand on the scale with your feet parallel. Warning: it only switches on once you are standing on it correctly.<\/li>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cLo\u201d or the battery symbol<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cErr\u201d, \u201c----\u201c or \u201cOL\u201d<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Weight above the maximum for the scales.<br \/>\n<b>Solution:<\/b> Remove the weight immediately from the scales to avoid damaging it and check its maximum capacity.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1025164972\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1025164972 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1113999169\">\n\n\t<div id=\"col-1878142044\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>MECHANICAL SCALES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The scale\u2019s needle does not return to 0<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The scale is not calibrated correctly.<br \/>\n<b>Solution:<\/b> Reset the scale with the reset knob.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-206859156\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-206859156 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-922\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_bilance.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/p>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Kitchen scales<\/span><\/h2>\n\t<div id=\"gap-1535126810\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1535126810 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1108963355\">\n\n\t<div id=\"col-764268769\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>ELECTRONIC KITCHEN SCALES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The scale does not turn on<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cLo\u201d or the battery symbol<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows \u201cErr\u201d, \u201cEEEE\u201d, \u201cOVER\u201d or \u201cO-Ld\u201d<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Weight above the maximum for the scales.<br \/>\n<b>Solution:<\/b> Remove the weight immediately from the scales to avoid damaging it and check its maximum capacity.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1606471911\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1606471911 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1484048059\">\n\n\t<div id=\"col-1303923276\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>MECHANICAL KITCHEN SCALES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The scale\u2019s needle does not return to 0<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The scale is not calibrated correctly.<br \/>\n<b>Solution:<\/b> Reset the scale with the reset knob.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1912484876\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1912484876 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-921\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_sottovuoto.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/p>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Vacuum packing<\/span><\/h2>\n\t<div id=\"gap-1248249632\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1248249632 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-639496394\">\n\n\t<div id=\"col-1047513489\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>VACUUM PACKING MACHINES<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The appliance does not create a full vacuum in the bag<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The bag is not properly positioned inside the suction chamber and liquid collector.<br \/>\n<b>Solution:<\/b> Position the bag as described in the &#8220;Instructions &#8211; Use with bags&#8221; section.<\/li>\n<li><b>Possible cause:<\/b> The sealing bar may have overheated: this happens when many items are sealed in quick succession.<br \/>\n<b>Solution:<\/b> Wait a few minutes to allow the bar to cool down. Wait at least 60 seconds between sealing one item and the next.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The bag does not remain vacuum-packed after being sealed<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The bag could have a hole.<br \/>\n<b>Solution:<\/b> Check the bag for holes or replace it with a new one.<\/li>\n<li><b>Possible cause:<\/b> The edge of the bag is not perfectly clean.<br \/>\n<b>Solution:<\/b> Check that there is no dirt along the seal such as crumbs, grease, etc. Reopen the bag and try to seal it again.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The bag melts and does not seal properly<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The sealed area of the bag is dirty or not perfectly flat.<br \/>\n<b>Solution:<\/b> Clean and stretch the bag\u2019s sealing area.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-774742741\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-774742741 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1535998258\">\n\n\t<div id=\"col-1375734873\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>JARS FOR VACUUM PACKING<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The container does not maintain a vacuum<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Food residues and \/ or foreign bodies around the vent valve and \/ or the lid\u2019s seal prevented proper air extraction.<br \/>\n<b>Solution:<\/b> Carefully clean and dry the valve and seal and repeat the operation as instructed.<\/li>\n<li><b>Possible cause:<\/b> The vent valve has not been properly reinserted into the lid.<br \/>\n<b>Solution:<\/b> Insert the valve correctly.<\/li>\n<li><b>Possible cause:<\/b> The valve has accidentally been damaged.<br \/>\n<b>Solution:<\/b> Replace the valve by contacting your retailer.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The bag does not remain vacuum-packed after being sealed<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The bag could have a hole.<br \/>\n<b>Solution:<\/b> Check the bag for holes or replace it with a new one.<\/li>\n<li><b>Possible cause:<\/b> The edge of the bag is not perfectly clean.<br \/>\n<b>Solution:<\/b> Check that there is no dirt along the seal such as crumbs, grease, etc. Reopen the bag and try to seal it again.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The bag melts and does not seal properly<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The sealed area of the bag is dirty or not perfectly flat.<br \/>\n<b>Solution:<\/b> Clean and stretch the bag\u2019s sealing area.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-986640199\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-986640199 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-898\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_misuratori-pressione.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/p>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Blood pressure monitors<\/span><\/h2>\n\t<div id=\"gap-1276858638\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1276858638 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-382149877\">\n\n\t<div id=\"col-861319219\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>BLOOD PRESSURE MONITORS<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>After pressing the \u201cO\/I\u201d button, the monitor does not start measuring<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries have not been inserted properly.<br \/>\n<b>Solution:<\/b> Check the correct positioning of the batteries.<\/li>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<li><b>Possible cause:<\/b> Strong electromagnetic interference.<br \/>\n<b>Solution:<\/b> Take the batteries out for 5 minutes and try again.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The display shows the battery symbol<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The batteries are low. If you are using regular zinc-carbon batteries, you will need to replace them more frequently.<br \/>\n<b>Solution:<\/b> Replace the batteries. Use alkaline batteries to increase operating time.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Measurements are extremely low or high<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The arm band has not been positioned correctly.<br \/>\n<b>Solution:<\/b> Re-read the paragraph \u201cWrapping the arm band\u201d.<\/li>\n<li><b>Possible cause:<\/b> Wrong posture during measurement.<br \/>\n<b>Solution:<\/b> Re-read \u201cCorrect Measurement Method\u201d.<\/li>\n<li><b>Possible cause:<\/b> You moved or talked during while the measurement was being taken or you took your blood pressure at a time when you were particularly nervous and agitated.<br \/>\n<b>Solution:<\/b> Re-read \u201cCorrect Measurement Method\u201d.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Heart rate values are too low or too high<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> You moved around during the measurement.<br \/>\n<b>Solution:<\/b> Re-read \u201cCorrect Measurement Method\u201d.<\/li>\n<li><b>Possible cause:<\/b> Measurements were taken after physical activity.<br \/>\n<b>Solution:<\/b> Re-read \u201cCorrect Measurement Method\u201d.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-264995601\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-264995601 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-899\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_nebulizzatori.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/p>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Aerosol<\/span><\/h2>\n\t<div id=\"gap-1479894035\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1479894035 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-241082403\">\n\n\t<div id=\"col-45650018\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>COMPRESSOR AEROSOL<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The appliance does not turn on<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The \u201cO\/I\u201d switch is set to \u201cO\u201d.<br \/>\n<b>Solution:<\/b> Turn on the appliance by pressing the \u201cO\/I\u201d switch to the \u201cI&#8221; position.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The appliance is switched on but does not spray<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The spray nozzle (No. 12b) has not been inserted inside the ampoule.<br \/>\n<b>Solution:<\/b> Insert the spray nozzle into the ampoule as described in fig. 3.<\/li>\n<li><b>Possible cause:<\/b> The air tube is bent or crushed.<br \/>\n<b>Solution:<\/b> Straighten out the air tube.<\/li>\n<li><b>Possible cause:<\/b> The air filter is clogged or dirty.<br \/>\n<b>Solution:<\/b> Replace the air filter with a new one.<\/li>\n<li><b>Possible cause:<\/b> There is no medicine in the ampoule.<br \/>\n<b>Solution:<\/b> Place the medicine in the ampoule as prescribed by your doctor.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-158300008\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-158300008 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-911\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_manicure.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/p>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Beauty<\/span><\/h2>\n\t<div id=\"gap-1817741919\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1817741919 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-273572283\">\n\n\t<div id=\"col-2118599749\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>MANICURE AND PEDICURE<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The manicure set or the polish dryer does not work<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Batteries are not installed properly.<br \/>\n<b>Solution:<\/b> Remove the batteries and check they are inserted correctly.<\/li>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The effectiveness of the manicure \/ pedicure treatment is reduced<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Batteries are running out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<li><b>Possible cause:<\/b> The accessory is worn out.<br \/>\n<b>Solution:<\/b> Replace the worn out accessory with a new one.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1125116449\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1125116449 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1890525893\">\n\n\t<div id=\"col-808753749\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>MASSAGING FOOT BATH<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The foot bath does not turn on or the functions do not work<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> The cord is not plugged into the electrical socket.<br \/>\n<b>Solution:<\/b> Plug the product\u2019s cord into an electrical socket.<\/li>\n<li><b>Possible cause:<\/b> The knob is set to \u201cOFF\u201d.<br \/>\n<b>Solution:<\/b> Turn on the foot bath by selecting the desired function.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-1387132759\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1387132759 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-1101838419\">\n\n\t<div id=\"col-2057876176\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>MIRRORS<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>The LED frame does not light<\/span><\/a><div class=\"accordion-inner\">\n<ul>\n<li><b>Possible cause:<\/b> Batteries are not installed properly.<br \/>\n<b>Solution:<\/b> Remove the batteries and check they are installed correctly.<\/li>\n<li><b>Possible cause:<\/b> The batteries have run out.<br \/>\n<b>Solution:<\/b> Replace the batteries.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-235494097\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-235494097 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-928\" src=\"http:\/\/www.laica.com\/fr\/wp-content\/uploads\/menu_icon_caraffe_filtranti.jpg\" alt=\"\" width=\"72\" height=\"72\" \/><\/p>\n<h2><span style=\"color: #0174a7; font-size: 0.7em;\">Filtering<\/span><\/h2>\n\t<div id=\"gap-1432706033\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1432706033 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1289134965\">\n\n\t<div id=\"col-1073855094\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4>FILTERING AND JUGS<\/h4>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Has LAICA complied with the legal obligations regarding water filter jugs?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, LAICA has complied with all legal obligations by informing the Ministry of Health and the Istituto Superiore di Sanit\u00e0 in detail with all the technical scientific papers, laboratory tests and validation tests relating to its filter jugs.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are LAICA jugs safe?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, LAICA jugs are safe as expressly set forth by Section III of the Consiglio Superiore di Sanit\u00e0 on 14 June 2011, concluding that &#8220;on the basis of the scientific evidence available to date, there are no adverse health effects resulting from the use of filter jugs&#8221;. In addition, this is confirmed by the most authoritative and prestigious International Certification Bodies to which LAICA has submitted its filter jugs for evaluation.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Are SODIUM and POTASSIUM harmful?<\/span><\/a><div class=\"accordion-inner\">\n<p>No, sodium and potassium are essential minerals for the correct functioning of body metabolism and LAICA filter jugs do not significantly change the level naturally present in drinking water and determined by law.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is eliminating\/reducing water hardness correct?<\/span><\/a><div class=\"accordion-inner\">\n<p>The hardness in drinking water is very important for absorbing Calcium and Magnesium (water is a better vehicle than other foods). Important clinical trials validated by the World Health Organisation and the Istituto Superiore di Sanit\u00e0 confirm that water containing calcium and magnesium salts (hardness) has a protective function in the prevention of cardiovascular diseases.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can hardness lead to kidney stones?<\/span><\/a><div class=\"accordion-inner\">\n<p>No, that is a fallacy. In fact there is no relationship between calcium, magnesium and the onset of kidney stones.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why should the pH be balanced?<\/span><\/a><div class=\"accordion-inner\">\n<p>A balanced pH (i.e. neutral) is preferable to a low pH (acid) for both improved water flavour and because it helps create an alkaline environment in our body, which protects the body against degenerative pathologies that develop in an acidic environment. In addition, clinical studies show that water treatment with alkaline pH can be a useful addition to the therapeutic management of functional digestive syndromes.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do LAICA jugs release ammonium?<\/span><\/a><div class=\"accordion-inner\">\n<p>No, LAICA filter systems do not release ammonium, as proven by numerous laboratory analyses. Ammonium is not a healthy element and, at certain concentration levels, is definitely harmful; therefore, it is better that the jugs DO NOT release ammonium.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>At the end of its life, can the filter cartridge release what it has retained during its use?<\/span><\/a><div class=\"accordion-inner\">\n<p>No, the bi-fluxTM filter cartridge retains filtrated impurities even beyond its useful life. Such impurities are fixed by chemical and ionic bonds that do not allow release.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does boiling water help reduce chlorine and heavy metals?<\/span><\/a><div class=\"accordion-inner\">\n<p>No, boiling water does not serve this purpose. In fact, heavy metals do not evaporate while chlorine evaporates, but their more dangerous derivatives such as trihalomethanes do not, as they persist at water\u2019s boiling temperature.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Where should I dispose of the cartridge when it is finished?<\/span><\/a><div class=\"accordion-inner\">\n<p>The cartridge should be disposed of in the normal Dry Waste Container.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why does the jug need to be washed regularly?<\/span><\/a><div class=\"accordion-inner\">\n<p>Because the usual cleaning care required for any kitchen utensil (such as plates, glasses, containers, etc.) must be used for the filter jug as well.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does the cartridge need to be washed?<\/span><\/a><div class=\"accordion-inner\">\n<p>No, the cartridge should simply be rinsed under running water (without using detergents) when the jug is washed.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>If I go on holiday for a week or more and the cartridge has not reached the end of its life, how should I store it?<\/span><\/a><div class=\"accordion-inner\">\n<p>It is recommended that you wash the jug with water and liquid detergent, rinse the cartridge under running water, dry it thoroughly, place it in the jug and place the jug in the fridge. Before re-using it, rinse the cartridge thoroughly under running water.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is Silver? Can it be dangerous?<\/span><\/a><div class=\"accordion-inner\">\n<p>Silver inhibits bacterial growth once chlorine is removed.<br \/>\nChlorine derivatives are harmful to health, whereas Silver, in the extent to which it is used (following the WHO and Ministry of Health guidelines) is not harmful.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why does the flow of water often slow down until it suddenly stops?<\/span><\/a><div class=\"accordion-inner\">\n<p>Sometimes air bubbles can form inside the filter cartridge and they act as &#8220;pressure plugs&#8221; that prevent the flow of water. To help the filter operate normally again, simply remove it from its housing, dip it into water to release the bubbles, drain it and reinsert it into the hopper.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do I have to keep the jug in the fridge as indicated in the instructions?<\/span><\/a><div class=\"accordion-inner\">\n<p>Like all foods, water also maintains its characteristics (organoleptic, pH, flavour and odour) more safely if stored at the usual refrigerator temperature. However, all microbiological analyses conducted at 22\u00b0 C and 37\u00b0 C as per the method indicated by the Istituto Superiore di Sanit\u00e0 confirm that there is no bacterial growth.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Why does the filter\u2019s plastic turn black?<\/span><\/a><div class=\"accordion-inner\">\n<p>The granular charcoal contained in the filter can release a small amount of fine powder which is absolutely NOT harmful and adheres to the walls of the plastic, making it darker. This does not in any way compromise the functionality and effectiveness of the cartridge.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I use the jug even without the anti-sediment system and where can I find it?<\/span><\/a><div class=\"accordion-inner\">\n<p>The filter system used without the anti-sedimentation system maintains the cartridge\u2019s full functionality and effectiveness. The sedimentation system retains any residual sediments without affecting the performance of the jug. Spare anti-sediment filters are available at our retailers.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long does a filter last and how many litres can actually be filtered?<\/span><\/a><div class=\"accordion-inner\">\n<p>The filter has a useful life of 1 month \/ 150 litres, as indicated by its packaging. At the end of its useful life, it does not release the retained substances but becomes less effective in reducing and absorbing unwanted substances.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Do the filters also reduce the presence of limescale?<\/span><\/a><div class=\"accordion-inner\">\n<p>LAICA offers filters for drinking water that maintain the balance of salts and other minerals for use with tea, coffee and tea kettles, which instead reduce hardness and thus prevent the formation of limescale in such appliances.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can filtered water be drunk by everyone?<\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, LAICA filtered water can be drunk by everyone. However, in the case of special diseases or diets, it is recommended to always consult your doctor first.<\/p>\n<\/div><\/div>\n<\/div>\n\t<div id=\"gap-481174592\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-481174592 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Consumer Service: For general information: info@laica.com Information on purchased products: customerservice@laica.com Questions et r\u00e9ponses Personal scales Kitchen scales Vacuum packing Blood pressure monitors Aerosol Beauty Filtering<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-97","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/pages\/97","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/comments?post=97"}],"version-history":[{"count":16,"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/pages\/97\/revisions"}],"predecessor-version":[{"id":7327,"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/pages\/97\/revisions\/7327"}],"wp:attachment":[{"href":"https:\/\/www.laica.com\/fr\/wp-json\/wp\/v2\/media?parent=97"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}